SV431: Service Management and Innovation Seminar. (Tech Startup Issue)

Chapters

(V.018 2020_11_25, update)

(V.017 2020_9_23, update arsa framework and modern theory in 5G era)

(V.016 2020_9_17, update proposal)

(V.015 2020_9_4, update AI)

(V.014 2020_8_27, update ioT)

(V.013 2020_8_20, update cloud)

(V.012 2019_8_14, update course info and syllabus)

(V.011 2019_8_2, update course to ARSA Framework and startup)

(V.010 2018_11_21, update close job)

(V.009 2018_9_5, update content ioT)

(V.008 2018_8_22, update content startup and added sv431 pages link)

(V.007 2018_8_11, update course syllabus)

(V.006 2017_11_6, final task details and make up class schedule)

(V.005 2017_9_15, Research proposal and Schedule update)

(V.004 2017_8_31, N/A)

http://sarosworld.com/service

Course Syllabus

Close Job

Official Pages

SV431 1/2019

2018, SV431 Service Management and Innovation Seminar BSI'2

2017, SV431

Score (100 Points)
1.) 50 Points - Startup Project.
2.) 20 Points - Submit paper to journal (TCI).
3.) 30 Points - Get raise fund from investor or government agent or trusted company. (15 Points - Just only pitching.)
4.) No midterm, No final

Extra rule - Guarantee A grade
1.) Get MOU or raise fund from investor, organization, government agent or any trusted company in time schedule.
2.) Paper can publish on journal (TCI)
3.) Checking out evaluation rules if 1.) and 2.) absent.
Guarantee F grade
1.) Available MOU with investor, organization, government agent or any trusted company but team have no launch product in deadline.

Evaluation Rules
1.) 10 WIP, 50 points, 5 point each.
2.) Max point first and sub-rules follows:
     2.1) Not in-time schedule, -1
     2.2) Not upload video to cloud or not in-time schedule , -1
     2.3) Not presentation handout or not in-time schedule , -1
     2.4) Members absent, -1
     2.5) Not self-evaluation form (score checking board), -1
note: sending time depend on server time. (facebook, youtube)
3.) Before midnight homeworks include members code, name and url must posting on class facebook. Chief create facebook page for this course.
4.) Chief, conclusion all of score checking board in final class, excel file.
score checking board (.pdf)
score checking board (.doc) 

WIP Components
1.) Video.
2.) Document.
3.) Score checking board.

Team
Make a group, 4-7 people per a group. (Every tasks doing under group).

Grading Methods
A >=95
B+ >=90
B >=85
C+ >=80
C >=75
D+ >=70
D >=65
F <65

Tools

1. Preparation your own computer by yourself and setup programs follows:
  1.1 Window XP or latest version. (Not support Mac OS)
  1.2 Photoshop
  1.3 ARSA Framework
  1.4 Android device with data usb cable link or emulator e.g. Bluestacks.
2. Free download Photoshop 7 days using time: https://www.adobe.com/products/photoshop/free-trial-download.html
3. Free download ARSA Framework SDK at: www.arsa.ai
  3.1 Click download icon and setup instruction screen follow. (currently v. 2.3.6)
  3.2 A ton of examples and source code, instance using every one.
  3.3 The redeem code of ARSA Studio necessarily.
4. Free download Bluestacks emulator at: https://www.bluestacks.com
5. Revenue via Google Play Store.
  1. Enroll Google Play Developer account $25 life-time and activate 48 hours later enrolled.
      https://support.google.com/googleplay/android-developer/answer/6112435
  2. Add bank account via Google Play Developer account (get SWIFT BIC from your bank website)
6. Every enrolled student get free ARSA Framework Business / 6 Mo: $249.99

Schedule
*Get details in course syllabus and https://sarosworld.com/techstartup (5-15)

1. Cloud for service
What is Cloud Computing Infographic
https://www.tcn.com/what-is-cloud-computing-infographic/

Infographic: Cloud Computing
https://www.datasharp.co.uk/blog/infographic-cloud-computing/

Business and Cloud Computing
http://www.thecloudinfographic.com/2012/03/05/business-and-cloud-computing.html

SaaS, PaaS and IaaS: What are They?
http://www.thecloudinfographic.com/2012/03/02/saas-paas-and-iaas-what-are-they.html

Cloud Definition – What is a Cloud? (With Infographic)
https://www.boxcryptor.com/en/blog/post/what-is-the-cloud-a-beginner-s-guide/

SAP Cloud for Service
https://www.acorel.nl/2015/11/sap-cloud-for-service/

SAP Cloud for Service – Overview and Detailed Documentation
https://blogs.sap.com/2015/05/18/sap-cloud-for-service-overview-and-detailed-documentation/

*SAP ERP
https://en.wikipedia.org/wiki/SAP_ERP

[HW1 Cloud for service]
1. Learn Part 1. Cloud for service from official website. ( https://sarosworld.com/service look at Schedule section and find out topic number 1.)
2. Conclusion the content: Cloud for service; What is and definition in your opinion in A4 paper and not exceed 2 pages. (paper in .pdf format)
3. Show your team idea in vlog and presentation, show up all member. (single or separate clip is allow)
4. Upload every material to Official Page before midnight.

 

2. ioT for service

Everything You Need to Know About the Internet of Things (IoT)[Infographic]
https://www.phoenixinternet.com/everything-you-need-to-know-about-the-internet-of-things-iot/

Infographic: 2018 is the year of the internet of things
http://bulletins.bfconsulting.com/en/infographic-2018-is-the-year-of-the-internet-of-things/

The GSMA IoT Infographic
https://www.gsma.com/iot/resources/the-gsma-iot-infographic/

5 infographics on the potential of the Internet of Things
https://www.visioncritical.com/blog/internet-of-things-infographics

Amazon Prime Air
https://www.amazon.com/Amazon-Prime-Air/b?ie=UTF8&node=8037720011

UPS Flight Forward is changing the world of drone delivery.
https://www.ups.com/us/en/services/shipping-services/flight-forward-drones.page

This $75,000 Boston Dynamics robot ‘dog’ is for sale—take a look
https://www.cnbc.com/2020/06/22/75000-boston-dynamics-robot-dog-for-sale-take-a-look.html

Boston Dynamics' Spot Robot Dog Now Available for $74,500
https://spectrum.ieee.org/automaton/robotics/industrial-robots/boston-dynamics-spot-robot-dog-now-available

A New Video Captures the Science of NASA's Perseverance Mars Rover
https://www.jpl.nasa.gov/news/news.php?feature=7716

Meet NASA's Next Mars Rover, Perseverance, Launching This Summer
https://www.jpl.nasa.gov/edu/news/2020/6/17/meet-nasas-next-mars-rover-perseverance-launching-this-summer/

[HW2 ioT for service]
1. Learn Part 2. ioT for service from official website. ( https://sarosworld.com/service look at Schedule section and find out topic number 2.)
2. Students going to brainstorms with your team and explain how do you apply ioT to Service Industry in A4 paper and not exceed 2 pages. (paper in .pdf format)
3. Show your team idea in vlog and presentation, show up all member (single or separate clip is allow and clip length not exceed 3 minutes)
4. Upload every material to Official Page before midnight.

 

3. AI for service

Quick overview: what is AI (Artificial Intelligence), ML (Machine Learning) and DL (Deep Learning)?
https://mc.ai/quick-overview-what-is-ai-artificial-intelligence-ml-machine-learning-and-dl-deep-learning/

Understanding Artificial Intelligence (AI)
https://www.seal-software.com/blog/understanding-artificial-intelligence-ai/

What is a chatbot? Why should you care?
https://medium.com/ecommerce-marketing-blog/what-is-a-chatbot-why-should-you-care-4e61b3c0060

INTRODUCTION TO GOOGLE AI CHATBOT
https://nobelexplorers.com/project/google-ai-chatbot/

TECHThe Era of Computer Vision Is Here
https://industrywired.com/the-era-of-computer-vision-is-here/

THIS IS HOW COMPUTER VISION ENHANCES YOUR SHOPPING EXPERIENCE
https://www.analyticsinsight.net/computer-vision-enhances-shopping-experience/

Making Disruption in Retail With Computer Vision
https://industrywired.com/making-disruption-in-retail-with-computer-vision/

Are unmanned stores the future of offline shopping in China?
https://daxueconsulting.com/are-unmanned-stores-the-future-of-offline-shopping-in-china/

พาชม ‘S-BingoBox’ ร้าน Unmanned แห่งแรกของ ‘SCG’
https://www.marketingoops.com/digital-life/s-bingobox-unmanned-store-scg/

TikTok: ‘Cutting-edge AI as a Product’
https://www.prabhu-ram.com/tiktok-cutting-edge-ai-as-a-product/

GENERATE PERFECT 3D BODY SCANS FOR YOUR 3D PRINTING!
https://www.vitronic.com/3d-body-scanner/3d-scanner-for-3d-printing.html

“FACO Robots” (FIBO Against Covid-19) Ready to Assist Frontline Healthcare Personnel to Combat the Outbreak at the Hospitals
https://global.kmutt.ac.th/2020/04/10/15646

How people are using AI to detect and fight the coronavirus
https://venturebeat.com/2020/03/03/how-people-are-using-ai-to-detect-and-fight-the-coronavirus/

A how-to guide for digital ordering at Starbuck
https://stories.starbucks.com/stories/2020/a-how-to-guide-for-digital-ordering-at-starbucks/

[HW3 AI for service]
1. Learn Part 3. AI for service from official website. ( https://sarosworld.com/service look at Schedule section and find out topic number 3.)
2. Students going to brainstorms with your team and explain how do you apply AI to Service Industry in A4 paper and not exceed 2 pages. (paper in .pdf format)
3. Show your team idea in vlog and presentation, show up all member (single or separate clip is allow and clip length not exceed 3 minutes)
4. Upload every material to Official Page before midnight.

4. Proposal and business plan. (Tech Startup)
https://sarosworld.com/techstartup
Learn WIP0 and WIP1 from above link.

5. WIP2 (Fundamental of 5G application with ARSA Framework)
https://sarosworld.com/techstartup
Learn WIP2

5.1 Story-telling for Service Management.
6 Rules of Great Storytelling (As Told by Pixar)
https://medium.com/@Brian_G_Peters/6-rules-of-great-storytelling-as-told-by-pixar-fcc6ae225f50

The Ultimate Guide to Storytelling
https://blog.hubspot.com/marketing/storytelling

Elements of Good Story Telling
https://uxplanet.org/storytelling-elements-31b2a6a7e373

8 CLASSIC STORYTELLING TECHNIQUES FOR ENGAGING PRESENTATIONS
https://www.sparkol.com/en/blog/8-classic-storytelling-techniques-for-engaging-presentations

6. WIP3 (Basic Application 1)
https://sarosworld.com/techstartup
Learn WIP3

6.1 UX/UI design for Service Design 1.
Using Light, Color and Contrast Effectively in UI Design. Dmitry Fadeyev.
http://www.usabilitypost.com/2008/08/14/using-light-color-and-contrast-effectively-in-ui-design/

Lean and Mean: Power of Minimalism in UI Design. Tubik Studio.
https://uxplanet.org/lean-and-mean-power-of-minimalism-in-ui-design-5ca37eb32ac8

10 refreshing minimalism UI design inspirations. MockingBot.
https://medium.com/mockingbot/10-refreshing-minimalism-ui-design-inspirations-c1cbf22263a0

How to Maximize Content in a Minimalist UI Design. Carrie Cousins.
https://www.uxpin.com/studio/blog/maximize-content-minimalist-ui-design/

3 Techniques for the Perfect Minimalist Web Interface. Carrie Cousins.
https://www.uxpin.com/studio/blog/3-techniques-perfect-minimalist-site/

7. WIP4  (Basic Application 2 and research paper chapter 1)
https://sarosworld.com/techstartup
Learn WIP4

7.1 UX/UI design for Service Design 2.
Atomic Design. Brad Frost.
http://bradfrost.com/blog/post/atomic-web-design/

10 User Interface Design Fundamentals. Treehouse.
http://blog.teamtreehouse.com/10-user-interface-design-fundamentals

Design The core principles of UI design. Jane Portman, UI/UX Consultant.
https://www.invisionapp.com/blog/core-principles-of-ui-design/

User Interface Elements (OldSchool).
https://www.usability.gov/how-to-and-tools/methods/user-interface-elements.html

Improving the User Experience.
www.usability.gov

Effective Visual Communication for Graphical User Interfaces (OldSchool). Suzanne Martin.
http://web.cs.wpi.edu/~matt/courses/cs563/talks/smartin/int_design.html

8. WIP5 (Prototype + Productions) and research paper chapter 2 + 3.
https://sarosworld.com/techstartup
Learn WIP5

8.1 Gamification for Service Innovation.
What Is Gamification?
https://www.bunchball.com/gamification

How Using Gamification in Business Drives Better Outcomes
https://centrical.com/gamification-in-business/

The Gamification of Business
https://www.forbes.com/sites/gartnergroup/2013/01/21/the-gamification-of-business/

Top 10 best examples of gamification in business
https://www.mycustomer.com/community/blogs/monicawells/top-10-best-examples-of-gamification-in-business

9. WIP6 (Advanced Application 1) and research paper chapter 4 + 5.
https://sarosworld.com/techstartup
Learn WIP6

9.1 Omni-channel and Seamless in Service Industry 1.
What is Omnichannel?
http://omnichannel.me/what-is-omnichannel/

Omnichannel Definition.
https://searchcustomerexperience.techtarget.com/definition/omnichannel

Omnichannel vs Multichannel: What is the Difference and Why Does It Matter?
https://www.shopify.com/enterprise/omni-channel-vs-multi-channel

Multichannel vs omnichannel: The differences for your business
https://www.tradegecko.com/multichannel/multichannel-vs-omnichannel

15 Examples of Brands With Brilliant Omni-Channel Experiences
https://blog.hubspot.com/service/omni-channel-experience

10. WIP7 (Advanced Application 2) and research publish + interview column.
https://sarosworld.com/techstartup
Learn WIP7

10.1 Omni-channel and Seamless in Service Industry 2.
The Omni-Channel Experience: Definition and 5 Examples
https://tallyfy.com/omni-channel-experience/

The Differences Between Multichannel & Omnichannel Marketing
https://emarsys.com/learn/blog/multi-channel-marketing-omnichannel/

6 Tips For Providing A Seamless Service Experience
https://www.fieldtechnologiesonline.com/doc/tips-for-providing-a-seamless-service-experience-0001

3 tips on delivering a seamless customer experience
https://www.visioncritical.com/blog/seamless-customer-journey

11. WIP8 Finalize and production.
https://sarosworld.com/techstartup
Learn WIP8

MOU
https://sarosworld.com/arsa_mou_student_university_tu.pdf
https://sarosworld.com/arsa_mou_student_university_tu.docx

Online Course

1. Course: UX/UI Workshop on Android with Photoshop and ARSA Framework: Basic Edition. (Core Course)

Type: Offline or Online

Price: (Online) $215, (Offline) Call.

Detail: https://sarosworld.com/1daycourse

2. Course: A Skills Development in Computing Science and Data Science with ARSA Framework: AI Edition.

Type: Offline or Online

Price: (Online) $215, (Offline) Call.

Detail: https://sarosworld.com/computing

3. Course: A Development Instructional Media with ARSA Framework: Startup Edition.

Type: Offline or Online

Price: (Online) $375, (Offline) Call.

Detail: https://sarosworld.com/2dapp

4. Course: A Development 2D Games on Android with Photoshop and ARSA Framework: Startup Edition.

Type: Offline or Online

Price: (Online) $375, (Offline) Call.

Detail: https://sarosworld.com/2dcourse

5. Course: ARSA Framework: Master of ARSA Script.

Type: Offline or Online

Price: (Online) Free, (Offline) Call.

Detail: https://www.udemy.com/arsa-framework-master-of-arsa-script

6. Arsa T. (2017). Research Proposal and Business Plan. College of Innovation. Thammasat University. 2017, 30 July.

https://sarosworld.com/proposal

7. Arsa T. (2018). Startup. College of Innovation. Thammasat University. 2018, 18 February.

https://sarosworld.com/startup

8. Arsa T. (2017). Graduate Thesis. College of Innovation. Thammasat University. 2017, 20 November.

https://sarosworld.com/thesis

Books

Arsa T. (2017). Computer Games x Education x Tech. College of Innovation. Thammasat University. (31 Mb)

Arsa T. (2019). illustrations saros real battle. 149 Bath. SE-EDUCATION PLC.

Arsa T. (2017). Behind the scene: Zaros X Battle. College of Innovation. Thammasat University. (45 Mb)

Arsa T. (2017). The Making of Saros Real Battle. College of Innovation. Thammasat University. (71 Mb)

In-class discussion (Video)

https://www.facebook.com/ceeiaw/videos/2067185226635368/

https://www.facebook.com/hyukdear/videos/1875546229197391/

https://www.facebook.com/hyukdear/videos/1849181781833836/

https://www.facebook.com/plugsingto/videos/2124783917532919/

https://www.facebook.com/100010071004117/videos/771384453207248/

Student's Feedback

2019

FutFinderhttps://drive.google.com/open?id=10trkiN4-SUHj3-yBENH3zpNTEdpNSKuh

Pet groominghttps://drive.google.com/open?id=1g93_O9i7uCqTyNN2o6dEAXx5Z9WEWzFf

THE INNOW (Start 4.38)https://drive.google.com/open?id=12sHBuZDcOvaTQ4lEje5yNOHBFjgSR9NH

Doo-Laehttps://drive.google.com/open?id=1H65XuiPq0l5AJCj4h0aqJcxxu-EcmEdi

Commenterhttps://drive.google.com/open?id=1P3If7f44HfV3lSgi0DMZ0VRqyU-Laknp

Lazerfacehttps://www.facebook.com/groups/2105194866406873/permalink/2149296408663385/

Hiw Mhaihttps://www.facebook.com/groups/2105194866406873/permalink/2166734413586251/

Try-angle (start 2.00)https://drive.google.com/open?id=1t6C0WIy5MLVf88L7qIgZVHTCHbTx50uD

Caller Plannerhttps://www.facebook.com/groups/2105194866406873/permalink/2166713163588376/

2018

 

1. I-KITCHEN (feedback start: hw10, 6.22)
https://goo.gl/u3YACQ
2. Vanna Care (feedback start: 5.32)
https://goo.gl/Gb1eBX
3. PICKPET
https://goo.gl/HBpVZY
4. c-thru
https://goo.gl/ce5JUQ
5. hidden eye    
https://goo.gl/S4oYgC